Your privacy matters

Privacy Policy

How Lemonade Cleaning collects, uses and protects the information you share with us.

Effective date: October 6, 2026

Who we are

Lemonade Cleaning is a branch of Lemonade Property Services Inc. ("Lemonade," "we," "us" or "our"), located at 31 Mills Street, York, PA 17402. This Privacy Policy explains how we handle personal information collected through this website, our quote and contact forms, and our phone, text and email communications.

Information we collect

Information you give us. When you request a quote, contact us or book a service, we may collect:

Your name, phone number and email address
Your service address (street, city, state and ZIP code)
Your preferred contact method
Details about your home and the cleaning services, frequency and dates you're interested in
Anything else you choose to tell us in a message, call or text

Information collected automatically. When you visit our website, we and our service providers may automatically collect basic technical information, such as your browser type, device type, pages visited, the site that referred you and your general location. This is collected through cookies and similar technologies.

How we use your information

To respond to your requests and provide free quotes
To schedule, perform and follow up on cleaning services
To send appointment confirmations, reminders and service updates
To process payments and keep business records
To send occasional offers or updates, only where you've agreed to receive them
To improve our website, services and customer experience
To comply with the law and protect our business and customers

Text messages (SMS)

We do not sell, rent or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Information may be shared only with service providers that help us deliver our messages, such as our texting platform.

If you give us your mobile number and agree to receive texts, we may send messages about your quote, appointments, reminders, service updates and, if you've opted in, occasional offers. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. Reply HELP for help, or call us at (717) 804-0855. Consent to receive texts is never a condition of buying any service.

How we share your information

We do not sell your personal information. We share it only as needed to run our business:

Service providers who help us operate, such as our customer management and scheduling software, website hosting, email and text messaging platforms, and payment processors. They may use your information only to provide services to us.
Our team members who need your details to quote, schedule and perform your service.
Legal reasons, when required by law or to protect the rights, property or safety of our customers, our team or others.
Business transfers, if our business is sold or reorganized, in which case your information would remain protected by this policy.

Cookies and tracking

Our website uses cookies and similar tools to keep the site working, remember your preferences and understand how visitors use it. Some cookies come from service providers such as analytics or advertising platforms. You can block or delete cookies in your browser settings, but some parts of the site may not work correctly without them.

How we protect your information

We use reasonable administrative, technical and physical safeguards to protect your information. No website or method of storage is 100% secure, so we can't guarantee absolute security, but we work to keep your information safe.

How long we keep it

We keep your information only as long as needed to provide services, keep accurate business and tax records, resolve disputes and meet legal requirements.

Your choices

Ask to see, correct or delete the personal information we have about you
Unsubscribe from marketing emails using the link in any email
Stop text messages at any time by replying STOP

To make a request, contact us using the details below. We may need to confirm your identity before acting on it.

Children's privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we'll delete it.

Links to other websites

Our website may link to other sites, including our other Lemonade Property Services websites, Google and social media. We aren't responsible for the privacy practices of sites we don't control, so please review their policies.